LIVE - The ABC's of Customer Service in Child Care
Live Zoom Class for Individuals or Groups!
This option is perfect for Directors, Administrators, teaching staff, and new hires who prefer direct dialogue and engagement with our Course Instructor.
This course features the following downloads:
- The ABC's of Customer Service in Child Care Notebook
- Top 12 Customer Service Phrases for Child Care Providers Poster
- Customer Service Language in Child Care Programs Script Sheet
- Ten things you Shouldn't do when working with Upset Clients
- Post Assessment
- Five Professional Certificates (add $10 for each additional personalized certificate)
- Plus a FREE resource "Body Language for Dummies Cheat Sheet" (available online without purchase)
Live Zoom classes are recorded. A copy of the recorded Live Zoom class will be emailed to the purchaser once requested.
As a child care business owner with over 20 years in child care, I have seen first hand how customer service can cause a gain or loss in clientele.
Through best practice and proven strategies, you can prepare your staff to deliver outstanding customer care which can cause your business to grow and retain loyal clients who tell others about your business and services.