The Art of Tactful Communication: A Course for Childcare Professionals
Master tact in childcare settings. Elevate service, build trust, and foster lasting relationships. Enroll now for transformative skills!
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The Art of Tactful Communication: A Course for Childcare Professionals
Unlock the transformative power of tactful communication in your childcare setting. This course is tailored for professionals who want to elevate their service by mastering the art of tact—a skill that does more than resolve conflicts; it builds long-lasting relationships.
Discover how to:
- Navigate emotionally charged situations with grace.
- Establish trust with parents, children, and team members.
- Foster a collaborative and inclusive environment.
Designed by Coach Frances, a renowned childcare business consultant, this course combines informational content, caring insights, and thought-provoking challenges. You'll leave equipped to create an environment where children flourish, parents feel supported, and teams are motivated.
Don't miss out on this opportunity to lead with genuine impact. Enroll now and transform the way you serve in your childcare business today!
Your Instructor
Frances Davis is a visionary entrepreneur and the driving force behind Providers of Purpose Network and Serving Success in Child Care, two groundbreaking consultancy organizations dedicated to transforming childcare businesses and educational programs. Her mission, embodied in the innovative "Serve Well" concept, empowers business owners and childcare professionals to achieve remarkable growth and excellence.
With more than 15 years of diverse professional experience, Frances is a true luminary in the field. Her journey has seen her excel as a childcare center owner, dedicated employer, esteemed adjunct professor, renowned trainer, captivating speaker, influential industry representative, and tireless advocate. Over the years, she has cultivated a unique and invaluable skill set that consistently benefits a wide range of clients seeking to elevate their leadership abilities, enhance their corporate culture, and deliver exceptional services, ultimately fostering unwavering client loyalty.
As a prolific author, Frances has penned over 17 professional training programs and contributed to the acclaimed anthology, *Jumpstart Your Childcare Success…7 Millionaire Secrets to Fast Enrollment, Mainstream Marketing, Parent Attraction, Staff Retention, Abundance And More*. Additionally, she stands as the sole author of the world's first book dedicated to customer service in childcare, *The Heart of Customer Service in Childcare: The Art of Serving Well*.
Frances' visionary aspiration is to revolutionize the childcare industry by cultivating a wave of high-caliber childcare owners and providers who redefine the standard for first-class childcare services, consistently exceeding the expectations of parents and guardians.
While she is an inspirational figure in the childcare realm, Frances's paramount joy remains centered on her family. She prides herself on prioritizing her family and overseeing her home in Richmond, VA, as an example of a harmonious work-life balance.
Course Curriculum
Week 1: Introduction to Tact
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Week 2: Tact with Parents
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Week 3: Tact with Children
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Frequently Asked Questions
When does the course start and finish?
The course will be available on 9/06/23 and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 15 days and we will give you a full refund.